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  1. ESCAPE DataLake Operations
  2. EDLK-96

EULAKE-1 upload failures with rucio from Cloud machines

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    Description

      We (SKAO) are not currently able to upload to EULAKE-1 site from machines hosted on cloud infrastructure.

      For erroring machines, a gfal-ls on these endpoints yields an operation timeout:

      gfal-ls -vvv -la gsiftp://eulakeftp.cern.ch:2811/eos/eulake -t 60
      
      DEBUG       [GridFTP_Request_state::wait_callback] setup gsiftp timeout to 60 seconds
      DEBUG       [GridFTP_Request_state::wait_callback] Operation timeout of 60 seconds expired, canceling...
      DEBUG     gridFTP operation done
      DEBUG    globus_ftp_client: the operation was abortedDEBUG      [gfal_gridftp_statG]<-
      gfal-ls error: 110 (Connection timed out) - [gfal2_stat][gfal_plugin_statG][gfal_gridftp_statG][gfal_gridftp_statG] Operation timed out
      DEBUG    gridftp session cache garbage collection ...
      
      

      This error is not consistent across machines and does not present on two of the machines tested (local, not cloud), but does on two VMs hosted in two separate clouds. Have also tried using two different certificates.

      Other sites do not present the same issue (except for LAPP-*, see EDLK-95).

       

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                R.DiMaria Di Maria, Riccardo [X] (Inactive)
                R.Barnsley Barnsley, Rob
                Millar, Paul [X] (Inactive)
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